Refund policy

Return & Exchange Policy

All our products are custom-made and crafted individually, ensuring exclusivity for every client.
Because of this personalized process, we do not accept returns, exchanges, or refunds once an order is confirmed.

In the unlikely event that you receive a damaged or incorrect item, please record a clear unboxing video immediately upon delivery and contact us within 2 hours of receiving your order at shopvinisharao@gmail.com or +91 9704994151.

Our team will review the footage and assist you with a suitable resolution.

Important Notes:

• Please ensure to record the entire unboxing process without any cuts or pauses.

• Claims without an unboxing video or reported after 2 hours of delivery will not be eligible for review.

• Since all products are customized, shipping and handling charges are non-refundable.